Setting Standards for Home Care Onboarding
Posted January 9, 2017 in From Healthy Aides to Healthier Agency
Sneak peak of Chapter 7! As you have gone through this guide we hope that your confidence in how to successfully expand your agency has grown. We’ve laid out some of the exams and procedures that can be put in place to streamline your onboarding, make sure you hiring the right person and reduce tu[Read more]
Health Alert: 2016-2017 Flu Season Is Here
Posted December 30, 2016 in Client News & Updates Health & Wellness
Effective December 28th, New York Department of Health Commissioner Howard Zucker “declares influenza to be prevalent in New York State for the 2016-17 influenza season”. This designation triggers the ‘Flu Mask Reg’ which requires “all personnel… not vaccinated against influenza for the [Read more]
2017 NYC Wage Parity Updates
Posted December 30, 2016 in Client News & Updates
Starting December 31, 2016, all New York home care agencies must comply with the new Wage Parity minimum base pay rates. This affects all New York City: Certified home health agencies (CHHAs) Long term home health care programs (LTHHCPs) Managed care organizations (MCOs) Unlike previous increases wh[Read more]
Now Hiring: Customer Service Representative – Bilingual Cantonese / Mandarin
Posted December 28, 2016 in Careers
The main responsibility of the Customer Service Representative (CSR) is to understand the customer’s unique needs and provide outstanding service by committing to quality, professionalism and respect. In order to service the patients and clients of Mobile Health, the CSR provides support by schedu[Read more]
Now Hiring: Customer Service Representative
Posted December 28, 2016 in Careers
The main responsibility of the Customer Service Representative (CSR) is to understand the customer’s unique needs and provide outstanding service by committing to quality, professionalism and respect. In order to service the patients and clients of Mobile Health, the CSR provides support by schedu[Read more]
Now Hiring: Account Service Representative (ASR)
Posted December 28, 2016 in Careers
The main responsibility of the Account Service Representative (ASR) is to understand the customer’s unique needs and provide outstanding service by committing to quality, professionalism and respect. They are the customer’s advocate within the organization. The ASR is the liaison between the res[Read more]
2016 Holiday Schedule Changes
Posted December 14, 2016 in Client News & Updates
Due to the upcoming Holidays, please note the following schedule changes: — Friday (12/16): Staten Island last appointment: 10:30am Manhattan, Brooklyn, Bronx, Queens last appointment: 11:00am — Wednesday (12/21): PPD’s will not be implanted in Hempstead and Staten Island Thursday [Read more]
2016 Staten Island Schedule Change
Posted December 9, 2016 in Client News & Updates
Effective December 5th 2016, Mobile Health Staten Island will now be open on Monday 8:30 AM – 4:00 PM. Their complete schedule is: Monday: 8:30 AM – 4:00 PM Wednesday: 9:00 AM – 4:30 PM Friday: 9:00 AM – 2:30 PM And just like other locations, all appointments must be made 1 hour before c[Read more]
2016 New York Cares Coat Drive
Posted December 7, 2016 in Health & Wellness
Mobile Health is pleased to join New York Cares’ Coat Drive throughout the month of December 2016. All Mobile Health locations (except Staten Island) are accepting coat donations which will be provided to New York Cares, and distributed to New Yorkers who need them most in the colder months. [Read more]
12/9 and 12/10 Schedule Changes
Posted November 29, 2016 in Client News & Updates
Please note the following schedule changes for 12/9 and 12/10. Friday (12/09): All facilities will be closed Corporate Offices & Support: Open 1pm-5pm Saturday (12/10): Staten Island will be open for PPD Readings only (8:30am-11:30am) Bronx and Manhattan will have regular PPD Reading times (8:3[Read more]
