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The entire process was very well run and the wait time between the different procedures was short. I was very impressed that the staff made the effort to learn some basic Chinese to help patients.
—Mobile Health Patient
Operations

Now Hiring: Customer Service Representative – Bilingual Cantonese / Mandarin

Posted December 28, 2016

The main responsibility of the Customer Service Representative (CSR) is to understand the customer’s unique needs and provide outstanding service by committing to quality, professionalism and respect. In order to service the patients and clients of Mobile Health, the CSR provides support by scheduling appointments, ensuring that proper services are performed, ensuring data is entered accurately in the system, and that all information is reported back in a timely manner. The CSR troubleshoots, researches and responds to client inquiries made through the portal and the MH internal tracking system.

Operations

Now Hiring: Customer Service Representative

Posted December 28, 2016

The main responsibility of the Customer Service Representative (CSR) is to understand the customer’s unique needs and provide outstanding service by committing to quality, professionalism and respect. In order to service the patients and clients of Mobile Health, the CSR provides support by scheduling appointments, ensuring that proper services are performed, ensuring data is entered accurately in the system, and that all information is reported back in a timely manner. The CSR troubleshoots, researches and responds to client inquiries made through the portal and the MH internal tracking system.

Operations

Now Hiring: Account Service Representative (ASR)

Posted December 28, 2016

The main responsibility of the Account Service Representative (ASR) is to understand the customer’s unique needs and provide outstanding service by committing to quality, professionalism and respect. They are the customer’s advocate within the organization. The ASR is the liaison between the resources of the organization and the customer. They ensure cross-functional communication that supports delivery of quality services to the client.

Operations

Now Hiring: Senior Accountant – Analyst

Posted October 14, 2016

The Senior Accountant / Analyst role will be a combination of Accounting and Operations. While you would need to perform the normal daily/monthly accounting functions, you would have access to all levels within the company to understand Mobile Health, develop KPI’s for finance / operations and work with site managers to provide information.

Operations

Now Hiring: Director of Site Operations

Posted August 9, 2016

This position is serves as a key member of the leadership team and assist in planning all aspects of the organization’s strategy and growth plans. This position is responsible for the day-to-day operation of our clinics across the tristate area while ensuring delivery of quality services to our customer and stakeholders.